This policy explains when fees paid to Healthy Planet Schools are refunded. It applies to payments made online and at the school office.

Payments made by mistake

If you pay the same fee twice, or pay more than is due, we refund the extra in full. Write to connect@hp.school with the payment reference, or speak to the campus office.

Registration fee

The registration fee covers the processing of your application and is not refundable once paid.

Admission fee

The admission fee is a one-time charge on confirming a place and is not refundable once the admission is confirmed.

Security deposit (caution money)

Any refundable security deposit is returned when the child leaves the school, after the transfer certificate is issued and all dues are cleared.

School fees and other charges

If a child is withdrawn, fees for any term or month that has not yet begun are refunded on a written request to the school office before that term or month starts. Fees for a term or month already begun are not refunded. Transport, meal and activity charges follow the same rule.

Cancelling an admission before the school year starts

If you cancel a confirmed admission before the first day of the academic year, school fees paid in advance are refunded in full; the registration and admission fees are not.

How refunds are made

Approved refunds are made to the account or card the payment came from, within 10 working days of approval. Your bank may take a few more days to show the credit.

Contact

For any refund request or question, write to connect@hp.school or speak to the campus office.